General

How large is Deremer Studios?

How long has Deremer Studios been around?

Is Deremer Studios an on-the-side business?

What areas do you serve and are there travel fees?

Do you allow other people to take pictures?

Do you take pictures in the dressing room?

What kind of personality / mentality do you have at weddings?

 

Pricing & Packages

Where can I find a listing of all your prices?

Your prices are really reasonable, whatís the catch?

Do I really have to spend $5,000 to get great photography?

Why are other photographers so expensive?

Your album prices are much less expensive, is there a difference in quality?

Can I buy an album from you and put it together myself?

What is the difference between Deremer Studios and Deremer Studios Elite?

What areas do you serve and are their travel fees?

Are there any fees that donít appear on your pricesheet?

Can I substitute different items in my package?

 

Elite Photography

What is the difference between Deremer Studios and Deremer Studios Elite?

These packages are much more expensive, are they really worth it?

What makes Deremer Studios different than other high-end photographers?

Whatís so big about GraphiStudio albums?

Who designs your storybook albums?

Do you shoot anything different if weíre getting a storybook album?

Do you come to the rehearsal?

 

Photography

Do you shoot with film or digital cameras?

Isnít low light a problem with digital cameras?

With digital cameras, isnít there a long delay?

I just bought a 10 Megapixel camera, can I have an artsy friend just use that?

How many photos do you take?

What styles of photography do you shoot?

Who all comes to my wedding?

How much time should I allot for posed pictures?

When do you recommend we take posed photos?

Do you have a standard process for taking posed photos?

Do you take pictures in the dressing room?

Is there anything you wonít take pictures of?

What tips can you give me to get the best photography at our wedding?

 

Quality & Experience

What kind of quality standards do you have?

What is the difference between basic and premium editing?

What kind of photography experience do you have?

Do you ever outsource photography (the bait and switch tactic)?

Have you ever been late to or missed a wedding?

Have you ever canceled a wedding?

Whose work is displayed in your online portfolio?

Can you provide me with references?

Have you ever had unsatisfied brides?

Why do you give us all the photos and not just the best ones?

Have you shot a wedding at my location?

 

Process

How do we book a date?

What is your payment schedule?

What happens before our wedding day?

How long should we expect to wait for our CD and pictures?

What is the difference between basic and premium editing?

Do you back up your photography?

How long do you keep digital negatives?

 

Prints, CDs & Albums

So, I get a CD, whatís really on it?

Do I really have unlimited rights to all the photos you take?

How quickly can I get my CD?

Since I can print photos by myself, why would I spend the extra money to go through you?

What is the difference between basic and premium editing?

What type of process do you use to develop your prints?

How long do your prints last?

Can I view my photos online?

Your album prices are much less expensive, is there a difference in quality?

Are there any ordering deadlines or penalties?

 

 

General

 

How large is Deremer Studios?

While sometimes our site can have a big-company feel, Deremer Studios is actually a small family business made up of just three photographers; Andres, Bryn and Nate.Because we are small, we offer our clients the utmost of personal service and attention.However, Deremer Studios isnít your one man show either.By having three photographers, sometimes not all booked every weekend, we have built-in redundancy should an emergency arise (which, thankfully, after over 400 weddings, has never happened!).

 

How long has Deremer Studios been around?

Deremer Studios started in earnest as a fine art studio in the winter of 2002 / spring of 2003.In early 2004, we expanded into custom photography, including wedding, corporate, portrait and architectural services.Since that time, we have completed over 800 shoots, including over 400 weddings (As of July 2012).

 

Is Deremer Studios an on-the-side business?

No. Since 2005 we have operated Deremer Studios at a full-time capacity. Deremer Studios began as a side business in 2003, but quickly gained momentum and a client base, enabling Bryn to begin full-time operations in early 2005.As the workload increased, Nate also took on full-time operations of the company in 2007.Whatís this all mean? We have the flexibility to serve you on your schedule, not to mention the ability to answer your calls and e-mails in a timely manner.

 

What areas do you serve and are there travel fees?

While we are located in Jacksonville, FL, we are happy to travel throughout the US as well as abroad.Weíve actually shot weddings in California, New Hampshire and Pennsylvania, as well as more locally from Atlanta to Pensacola and Key West.

There are no travel fees for locations within 30 minutes of our office.However, we do charge travel fees, ranging from $50 to $600, for locations further away.For instance, travel to St Augustine and Fernandina is $75, to Gainesville is $250, to Orlando and the Panhandle is $300 - $400, and to Atlanta is $500.

Our elite packages come with 2 hours of travel included, so the area from Savannah to Daytona is included in your price.Travel for locations beyond that is subject to our travel fees, less $150.

 

Do you allow other people to take pictures?

We are happy to have other people take pictures at your wedding.In fact, weíre even happy to take a photo for your guests with their camera, time allowing.At the same time, we recognize that you have hired our services to chronicle your day, so we do ask that your guests avoid blocking our shots and refrain from directing photos until we have completed the posed shots.

 

Do you take pictures in the dressing room?

Yes, we will take dressing room pictures.However, for the sake of the ladies and the photographers, Andres and Nate, the male photographers, will come into the dressing room only after everyone is dressed.At that point, we can do all the prep pictures and simulate things like buttoning the dress.If you would like the photographer in the dressing room while you are getting dressed, request Bryn.Sheís willing to be in the room as you are dressing to take pictures of all those details without having to go in and out as the ladies are getting dressed.However, regardless of the photographer, we refrain from taking any pictures where nudity, partial nudity, or partially dressed people are shown.††

 

What kind of personality / mentality do you have at weddings?

We know there is a delicate balance between bossing people around and not being assertive enough.On one hand, your day could be ruined by a bossy photographer that is only concerned about getting Ďthe shotí, or on the other hand, you could be frustrated by a photographer that takes two hours to do your posed pictures because they arenít able to get everyone organized.

At Deremer Studios, we do our best to stay right in the middle.Weíll never raise our voice or push you to do things that you donít want to do.At the same time, we will be assertive enough to get everyone organized and efficiently get through the posed pictures so you can get on with the festivities.Weíll always throw in a suggestion here or there for a good picture, but itís your special day, and youíre the boss.

 

Pricing & Packages

 

Where can I find a listing of all your prices?

Almost all our wedding photography pricing is listed on our website. If you donít see what youíre looking for, feel free to send us an e-mail and weíll be happy to find out and let you know.Below is the link to our extensive two page price sheet.

View all our pricing: http://www.deremerstudios.com/pricesheet.pdf

 

Your prices are really reasonable, whatís the catch?

In a word, none.Our entire philosophy is based around our customers.From our prices, to the free photo CD that comes with every-single piece of photography we shoot, weíre all about serving you.Prices arenít an exception to this rule.From our basic to premium packages, we guarantee you wonít get better service, photography or packages for the price, or for that matter, double the price.We also believe in up-front pricing, so you will never be surprised by hidden fees or post-wedding charges.

 

Do I really have to spend $5,000 to get great photography?

Magazines and photographers will often try to strong-arm brides and force them into spending more than they really need to.†† Theyíll tell brides, if you want to get good photography, youíll just need to spend the extra money.

There is a core of truth to this claim.When it comes to photography, every brideís first priority is insuring their getting a great photographer.You want to know that youíre in good hands, that you can depend on your photographer to capture the joys of your wedding day.

Whether you have a $500 or $5,000 photography budget, you want to know youíre getting the best for your money.At Deremer Studios, this means great service, exceptional photography, and some of the most perks for the buck.Weíve been doing photography for nearly a decade, and have shot over 400 weddings (as of July, 2012) since 2004, meaning you can have double piece of mind; knowing that youíve booked a top-quality photographer, and knowing youíve gotten the best deal around.

 

Why are other photographers so expensive?

While we canít speak for all the photographers in Jacksonville, there are some factors that can be generalized.The first major expense for the average photographer is overhead, including extra personnel and storefronts.However, at Deremer Studios, we believe in keeping things lean and streamlined, meaning no storefront and no unneeded staff.

Another major contributor is the transition from film to digital.Back in the days of film, it was expensive and time-consuming to run a photography business.Even if you developed the prints yourself, there was a variety of major expenses that were a necessary part of the business.And so for a photographer to make money, he had to charge more.But times are changing. With the advent of digital photography, many of the most expensive components of photography have been eliminated, meaning costs can come down.Of course, itís never easy to drop your prices, but over time I think thatís what will need to happen high-end photographers want to stay in the business.††

 

Your album prices are much less expensive, is there a difference in quality?

No.In fact, many times the albums that are offered with our packages are better than those offered by other photographers.Because photographers and high-end album producers have exclusive relationships (meaning the average consumer canít buy an album directly from someone like ArtLeather or GraphiStudio), photographers will often bump up those prices considerably.Of course, a lot goes into preparing an album and different photographers make their profit in different ways, so a really expensive album might be within reason if the photographer has a low front-end cost.††

However, we do things a little different.We calculate the total cost of the album, prints, and creative time, and then only mark it up by 20% to 30% to make our profit.Often, this means our album, all things the same, would be as little as half the price of our competition.

Here are links to the two vendors we use.Feel free to browse their sites and see all the great things they have to offer.www.graphistudio.comwww.artleather.com

 

Can I buy an album from you and put it together myself?

Sure thing.If you wanted to create a traditional or even a storybook album yourself to save some money, weíre happy to order you the album at our cost.And what ďour costĒ means at Deremer Studios is cost of the album shipping, and handling.Thatís it.

 

What is the difference between Deremer Studios and Deremer Studios Elite?

Really, the only difference between standard and elite photography is what is in each of the packages.We realize that just as people with lower budgets deserve great photography, people with higher budgets still deserve to get the most for their money.†† So, regardless of your package, youíre always sure to get great service, award-winning photography, and some of the best wedding albums in the industry.

All of our standard photography packages come with at least 4 hours of onsite photography,your choice of prints or album, and a full resolution, full rights CD, complete with all the photos we shoot.

All of our Elite packages come with unlimited wedding-day coverage, a second professional photographer, GraphiStudio ultra-premium storybook album suite, 2 hour engagement session with guestbook, anda full resolution, full rights DVD, complete with all the photos we shoot.

 

What areas do you serve and are there travel fees?

While we are located in Jacksonville, FL, we are happy to travel throughout the US as well as abroad.Weíve actually shot weddings in California, New Hampshire and Pennsylvania, as well as more locally from Atlanta to Pensacola and Key West.

There are no travel fees for locations within 30 minutes of our office.However, we do charge travel fees, ranging from $50 to $600, for locations further away.For instance, travel to St Augustine and Fernandina is $75, to Gainesville is $250, to Orlando and the Panhandle is $300-$400, and to Atlanta is $500.

Our elite packages come with 2 hours of travel included, so from Savannah to Daytona is included in the price.Travel for locations beyond that is subject to our travel fees, less $150.

 

Are there any fees that donít appear on your pricesheet?

We believe in truly upfront pricing, so everything that you will be charged is clearly noted on our pricesheet.The only non-quantified items are tax and travel, where applicable.As noted at the bottom of the pricesheet, we charge 7% sales tax and depending on your distance from Jacksonville, a reasonable travel fee.

We always like to make sure you really know what you are getting.Weíre happy to send you a formal quote, should you be interested in booking Deremer Studios.And after the wedding, there are no surprise fees or late penalties that will catch you off-guard.

 

Can I substitute different items in my packages?

We are more than happy to mix and match items for your package.Whether you would like a different type of album or to add some additional time, we are happy to work up a custom quote catered exactly to your needs.

 

Elite Photography

 

What is the difference between Deremer Studios and Deremer Studios Elite?

Really, the only difference between standard and elite photography is what is in each of the packages.We realize that just as people with lower budgets deserve great photography, people with higher budgets still deserve to get the most for their money.†† So, regardless of your package, youíre always sure to get great service, awesome award-winning photography, and some of the best wedding albums in the industry.

All of our standard photography packages come with at least 4 hours of onsite photography,your choice of prints or album, and a full resolution, full rights CD, complete with all the photos we shoot.

All of our Elite packages come with full wedding-day coverage (up to 8 hours), a second professional photographer, GraphiStudio ultra-premium storybook album suite, 3 hour engagement session with guestbook, anda full resolution, full rights DVD, complete with all the photos we shoot.

 

These packages are much more expensive, are they really worth it?

If you have the budget, the extra expense really is worth it.While the Elite packages certainly arenít for the low-budget wedding, they offer surprising value for your investment.

Take for example the elite silver package.If you were to add up the Ďala cartí price of this package it would be as follows:

Unlimited wedding day coverage, $1,000 - second photographer (3 hours), $450 Ė three hour engagement session, $500 Ė 20 Page GraphiStudio 9.5 x 13 basic storybook album, $1,700 Ė Two GraphiStudio basic storybook parentsí albums, $600 Ė print package, $250.

All totaled, thatís $4,500, but with the elite silver package, you get everything above for much less. So, while the investment is certainly higher than our standard packages, the rewards are well worth it.

 

What makes Deremer Studios different than other high-end photographers?

There are a few things that set us apart from our high-end competition. The first is bang for the buck.Generally, our packages are less expensive than comparable premium photographers.While you can usually tell a high end photographer by the lack of upfront pricing (usually you have to meet with them and see all their work before they will let you peak at their prices), you can expect to pay more than $5,000, and thatís just for photography.No albums, no prints, no anything.

But if price was our only differentiator, weíd recommend going somewhere else.Great prices are nothing without great work and a great wedding-day experience.Thatís why we go to great lengths to ensure your photography is creative, unique and memorable, and work hard to make your wedding day the best that it can be.

One big differentiator is the diverse talents of our team.For example, on top of being a professional photographer, Nate is an award-winning graphic designer with over 10 years of experience.Not only does this help in bringing an artistic composition to your photos, but itís a big asset when working with Nate to design your storybook album.

Lastly, we believe that your photos are truly your photos.Thatís why you get a complete set of all the photos we take on DVD at full resolution and with full rights.No extra cost, no waiting period, just a DVD full of your photos delivered to you just a few weeks after your wedding.

Some of the other high end studios in town may be able to boast about one or two of these attributes, but when you combine all four differentiators, I think youíll find an offering unparalleled in the photography industry.

 

Whatís so big about GraphiStudio albums?

When it comes to albums, GraphiStudio produces some of the best in the world.Just like Lamborghini and Chanel, GraphiStudio albums are built by hand to the highest of quality standards.Originally from Italy, GraphiStudio has recently expanded into the North American market and selected a handful of area photographers to offer their products.

But aside from quality and attention to detail, GraphiStudio also offers cutting-edge design and materials, making your album truly stand out among the rest.From full cover art, to a variety of unique paper and bindery options, GraphiStudio is more than a step above the rest.

 

Who designs your storybook albums?

Our storybook albums are designed by two parties; you and us.We truly want to make your storybook not just representative of the day, but of you as a couple.So, instead of just asking you a question or two, creating your album, and then calling it quits, instead we take the time to talk with you, capture your vision, and then use our creativity to turn it into something beautiful.As the book begins to take form, we frequently bounce looks and ideas off of you to make sure weíre staying true to your vision.Once the design is complete, we send the finished design off to our vendor, who hand-crafts your album to the highest of standards, creating a book that not only you, but your children and grandchildren will enjoy for generations to come.

 

Do you shoot anything different if weíre getting a storybook album?

Yes. Whenever a couple intends to get a storybook album, we keep our eyes open for pictures that might make for good backgrounds and highlight images for your album.As we donít use stock photos in our albums, itís imperative that we capture some great photos that will help your album pop, while not taking away from the main content.

 

Do you come to the rehearsal?

Generally, attending the rehearsal is more for the peace of mind of the bride and groom, than for the needs of the photographer. With over 400 weddings under our belt and our preference to bring an excess of exquipment to ensure we are ready to shoot whatever the day holds, we do not typically attend the rehearsal. However if we have not shot at your venue, or there are unique things we need to be aware of, we are happy to attend your rehearsal for our Elite clients.

You can also hire us to document the evening, we are happy to do so with rates beginning at $200 for one hour of coverage.

 

Photography

 

Do you shoot with film or digital cameras?

At Deremer Studios, we are an all-digital studio.With today's professional digital cameras you can achieve exceptional photography comparable to medium-format film cameras.And not onlydo professional digital camerasbring a higher quality to our clients, but the cost savings represented by digital photography help us to offer truly exceptional photography at an affordable price.

 

Isnít low light a problem with digital cameras?

Professional digital cameras can actually shoot clearer pictures in lower light than their film-using cousins.However, this is generally not true for consumer-grade cameras.What makes a professional camera perform well and a consumer-grade camera perform poorly is one in the same, namely sensor size.Consumer cameras typically have a photo senor no larger than the tip of an eraser whereas the sensor on our cameras is over 10 times that size.When dealing with low light situations, the larger sensor has a much higher sensitivity, allowing it to function well in places a consumer-grade camera would fail.

Another weapon in the low light fight is interchangeable lenses.There are a wide range of lenses designed for a variety of applications, including low light shooting.At Deremer Studios, we bring a variety of lenses to a shoot, including ones specifically designed for low light scenarios.

To learn more about how sensor size affects photo quality, check out this article on dpreview.com: http://www.dpreview.com/articles/compactcamerahighiso/

 

With digital cameras, isnít there a long delay?

The delay you are referring to is a common problem with consumer-grade digital cameras.Once you press the shutter button, the camera does a series of calculation before it actually captures the picture. With professional digital SLR cameras, the only truly different component from a film SLR is the sensor.

Just like any other SLR, a digital camera captures all the information in real-time, meaning when you push the shutter button, the shutter opens virtually instantaneously (within one 10,000th of a second).In fact, the cameras we shoot can capture between three to five full resolution frames per second in short bursts.

 

I just bought a 10 Megapixel camera, can I have an artsy friend just use that?

While a high megapixel consumer-grade camera can be great for a variety of shots, especially in high light areas, it has several shortcomings that make it less than ideal for wedding photography.As stated above, there are two main weaknesses, difficulty in low-light situations, and shutter delay.

However, if itís have your friend take the photos, or no one, itís a no-brainer.The results wonít be professional, but here are some tips to get it as close as possible: 1) Make sure heís close to the action where his flash will still be effective.2) Take as many pictures outdoors and during the day as possible.3) Play around with the camera before the wedding to get a feel for its strengths and weaknesses.

 

How many photos do you take?

One of the great benefits of digital photography is the sheer volume of photography you can take.No longer do you have to worry if you got the shot because you can take several shots of each little detail without worrying if you are going to run out of film.As we are all digital, we shoot between 75 and 100 photos per hour.So, for a basic four hour wedding, youíre looking at between 300 to 400 photos.

 

What styles of photography do you shoot?

Each of our photographers is experience in shooting traditional, photojournalistic and experimental photography, and will provide whatever combination of the styles you desire.Generally, we shoot a well mixed combination, ensuring that there are photos for everyoneís tastes. We bring a collection of equipment that makes capturing each of these styles work amazingly well.

 

Do you have a list of common photos that you take?

We sure do.Follow this link to download a list of all the common photos we take: www.deremerstudios.com/photolist.pdf

As with any good photographer, we have a set of photos that we customarily take and we make sure we cover all the bases.From posed photos, to shots during the ceremony, to all the fun images captured at the reception, we will fit in as many of the photos as we can within the time-constraints of your wedding.We also welcome any requests you may have, and weíre even happy to emulate any photos you may have seen in magazines or on websites.

 

Who all comes to my wedding?

Generally speaking, only one photographer will come to your wedding, However, all Elite packages come with a second photographer, at least for the ceremony.Each of us brings multiple cameras, lenses, batteries, memory cards and the like to ensure redundancy and to have a well rounded choice of equipment to choose from.As conditions allow, we will often shoot two cameras simultaneously during various parts of the day to get optimum one or two-person coverage.

If the package your interested in doesnít come with a second photographer, you can book an additional photographer for $150 an hour, with a two hour minimum.The second photographer can give an entirely separate angle, streamline the posed photography process, and capture an additional 75 to 100 photos per hour.

 

How much time should I allot for posed pictures?

Generally, it takes between 60 minutes and 90 minutes to complete all the posed pictures (groom & groomsmen, bride & bridesmaids, bridal party, family and couple). If you have a small family and smaller bridal party, 60 minutes should be fine.If you have a large family and/or large bridal party, you should probably plan for 90 minutes.

While this does include all our common photos, including photos of the bride and groom, if you would like some extended photos of you two only, you may want to plan an additional 20 to 30 minutes to get some additional photos around the ceremony or reception site.

 

When do you recommend we take posed photos?

Weíre happy to take posed photos whenever you would like.However, in most instances, we have found it better to get as much out of the way before the ceremony.Usually, this means taking pictures about a hour before the ceremony of the bride and her bridesmaids first, and the groom and his groomsmen.If you are so inclined, weíre happy to take photos the entire wedding party before the wedding as well.

 

Do you have a standard process for taking posed photos?

We sure do.Having a process is more convenient for you and your guests and considerably shortens the time required to finish posed pictures.

Generally, we start all the post-wedding posed pictures with the biggest possible group Ė usually the combined shot of both the families.From there we work our way through all the family, and allow them to head over to the reception.From there we do all the remaining bridal party shots, and lastly finish up with the couple.

 

Do you take pictures in the dressing room?

Yes, we will take dressing room pictures.However, for the sake of the ladies and the photographers, Andres and Nate, the male photographers, will come into the dressing room only after everyone is dressed.At that point, we can do all the prep pictures and simulate things like buttoning the dress.If you would like the photographer in the dressing room while you are getting dressed, request Bryn.Sheís willing to be in the room as you are dressing to take pictures of things such as your hair being done.However, regardless of the photographer, we refrain from taking any pictures where nudity, partial nudity, or partially dressed people are shown.††

 

Is there anything you wonít take pictures of?

Yes.We will not take pictures of nudity, partial nudity, or partially dressed people.Also, while we are happy to take pictures of people being goofy and odd, we refrain from taking any pictures that may be deemed as compromising or in poor taste.For instance, things like mooning or flipping off the camera will not be photographed.

We take these steps to protect both our photographers, as well as you and your guests.

 

What tips can you give me to get the best photography at our wedding?

We could write a whole book about things to do and things to avoid for some great photos, but here are some of the main suggestions.During the processional and recessional, try to walk slowly.This gives your guests time to see you as you pass and gives your photographer time to snap a few shots.

 

General suggestions

Make sure to set aside enough time for photography.Build in a little buffer time, as most weddings start late.Itís better to have a little buffer and have some extra time to get pictures of you as a couple than not have enough time and miss out on some great shots.

Take your time on your first kiss.Not only is it your very first kiss as husband and wife, but this gives us the opportunity to get a wider variety of shots.

 

Outdoor wedding suggestions

When you have an outdoor wedding the position of the sun is critical to great photos.If possible, plan your ceremony an hour or two before sunset, this will give great natural lighting.

Make sure to have the guests facing away from the sun. That way, when you face each other your faces will be nicely lit for the pictures.

Indoor wedding suggestions

Light is a photographerís friend.While we can work with a variety of light settings, generally speaking the higher the light, the more possibilities for photography.Try to avoid dimly lit weddings.If your wedding is too dimly lit, our possibilities are limited and we may need to stage pictures after the ceremony.††

When possible, plan ceremony elements like the unity candle so that the photographer has a good angle and so that your guests can see everything too.

 

Quality & Experience

 

What kind of quality standards do you have?

We recognize that affordable photography is nothing without exceptional service and great photography.Thatís why we use only Canon and Nikon top-shelf professional bodies, lenses and accessories.From camera bodies to lenses, we shoot with some of the best equipment out there.On top of equipment, we are committed to providing you with great photography and work hard to ensure our work helps to rekindle fond memories for decades to come.

 

What is the difference between basic and premium editing?

Deremer Studios offers two stages of editing; standard and premium.With your CD, we now offer three-tiered editing of you photos. As we are going through your photos, we assign each photo to a tier. With the top teir, we provide our premium editing. With the second tier, we provice standard editing. And, with the reamining photos, we provide our basic editing. Over the years, we've found that this tiered system saves you time and effort in going through the hundreds of photos you will receive.

Standard touch-up adjusts color, contrast, saturation and over 10 other variables.Premium touch-up is applied to all prints and albums ordered through Deremer Studios and deals with individual components of the photo, such as brining out the definition in a dress and reasonable cleaning up of the background.The premium touch-up doesn't include airbrushing faces, special treatments, replacing components of an image, or other extensive editing.These types of custom touch-ups are $10 per image.

 

What kind of photography experience do you have?

After many years of amateur photography, we began Deremer Studios as a fine art studio in the spring of 2003.In 2004, we branched out into wedding, event, portrait and architectural photography.By offering great photography at a truly affordable price, our business grew quickly.Between our three photographers, we now shoot over 50 weddings a year, not to mention the many corporate, portrait, and architectural shoots we do each month.We have also won a variety of photography awards over the past several years.

Apart from photography experience, Nate is an award-winning graphic designer with over 15 years of experience in the field.Such skills are useful in creating stunning storybook albums and editing tricky pictures.

 

Do you ever outsource photography (the bait and switch tactic)?

No.On more than one occasion, we have heard of a bride booking one photographer and having a new (and usually less qualified) photographer show up instead.At Deremer Studios, that will not be the case.When you book Deremer Studios, you are guaranteed to get either Andres, Bryn or Nate at your wedding.†† You are also welcome to request a specific photographer and weíll do our best to honor your request.

 

Have you ever canceled a wedding?

No.We have never canceled a wedding for any reason.We donít care if you booked the $650 package and someone wants to book the $6,900 package.We have made a commitment to you and we donít take that lightly.

 

Have you ever been late to or missed a wedding?

No.We take three steps to ensure a timely arrival.First we map out the drive to make sure we know where we are going and how long it will take.Secondly, we build some travel time as a buffer.And lastly, as a final guard, we always build in a little more time to the beginning of your session, so as sometime happens, if traffic or an accident, delay our trip, there is still a buffer.

 

Whose work is displayed in your online portfolio?

The wedding portfolio is made up of a sampling of work from Andres, Bryn and Nate.It represents some of our best photography beginning from 2004 and extending to the present.

 

Can you provide me with references?

We would be happy to provide references.Over the years we have made lasting memories for all our couples and weíd be happy to ask a few recent wedding couples if they wouldnít mind e-mailing you their thoughts.Just send an e-mail to nate@deremerstudios.com with the request.

 

Have you ever had unsatisfied brides?

On three occasions (out of over 400 thatís less than 1%!), we have had brides that were not thrilled with our work.We take concerns seriously and whenever ther is a complaint, we evaluate our processes and service to take whatever steps we can to ensure it will not happen again.

 

Why do you give us all the photos and not just the best ones?

Most studios will pick the top 10% to 20% of their photos and provide you with the choice of only those.There are some benefits to this approach, such as the clients only seeing the best of your work.However, we believe that ultimately, you should choose which of the photos are the most memorable and important to you.We may only see a guy making a goofy face, whereas you would see it as good olí Uncle Bob up to his usual antics.

When it all comes down to it, pictures hold memories, and we donít think itís our place to choose which memories you should have.So, youíll get virtually all the photos we shoot, minus only the few that donít turn out for whatever reason (usually less that 2% of the photos).They may not all be photos to hang over the mantle, but they each hold memories of your special day.

 

Have you shot a wedding at my location?

Weíve shot weddings throughout the Southeast from Atlanta, to Destin, to Key West.In the Jacksonville area, we have done shoots across the city.Weíve shot a variety of weddings, from intimate beach-side ceremonies to large high-church weddings.Regardless of the venue we have the expertise and equipment needed to fulfill your needs.

After shooting over 400 weddings, we canít create an exhaustive list of every location we've shot, but below are some of the more popular venues we have worked with:

Amelia Island Plantation, Amelia Island

Cabana Club

Casa Marina

Casa Monica, St. Augustine

Club Continental

Epping Forest Yacht Club

The Haskel Building

Fountain of Youth, St. Augustine

Immaculate Conception

Jacksonville Princess

King and Bear

Orange Park Country Club

Palencia

Queens Harbour

Ramona Pavilion

The Ritz Carlton, Amelia Island - Preferred Vendor

Sawgrass Marriott - Preferred Vendor

Selva Marina

The Hilltop

The Lightner Museum, St. Augustine

The Old Town, St. Augustine

The Omni

The Renaissance, World Golf Village

The Ribault Club

The Sea Turtle Inn / One Ocean

The Winterbourne

The White Room, St. Augustine

TPC Sawgrass Clubhouse

Walker's Landing, Amelia Island

If your venue isnít listed above, feel free to send us an e-mail and weíll get right back to you.Even if we havenít shot at your specific locale, you can be confident that weíll be prepared for what the site has to offer.

 

Process

 

How do we book a date?

The process is really rather simple.To book a date, all you need to do is send in the deposit ($200 for standard, $500 for elite) along with the contract.This will effectively put you on the books.

The deposit goes toward your total and is non-refundable. However, if you need to change the date and we have availability, you donít have to worry about any extra fees or another deposit.

e-mail nate@dermerstudios.com to request a booking packet.Packet includes contract, family worksheet, and photo list.

 

What is your payment schedule?

Our schedule is really pretty simple.To book a date, you need to put down a deposit as detailed above.If you are having an engagement or bridal session, the cost of those services is due up to the day of the shoot(s).Final payment for weddings outside of Northeast Florida is due no later than two weeks before the wedding.For local weddings, payment is due no later than a week before the wedding. In fact, all you will need to know, including when various payments are due, is broken out on your quote.

 

What happens before our wedding day?

Once your date is booked, we welcome any questions you may have as your wedding approaches.Several weeks out, we will contact you to solidify all the details and make final arrangements.

During the week before the wedding, we will review your material and perform one last sanity to check to make sure all our ducks are in order.This includes mapping out your location, ensuring we have contact information for the wedding day, and taking care of any loose ends.

 

How long should we expect to wait for our CD and pictures?

The duration of time varies based on a few variables, but generally you will receive your CD within a few weeks of your wedding.If you have chosen a print or album package, your CD will contain an order form for you to fill out.Once you have decided upon your order and sent it in, it will take about one month to get your photos edited, printed, and delivered.Albums can take a little longer, as each album is hand-made.If you order one of our storybook albums, plan on a two to three month process, as custom designing from scratch is very time-consuming.

 

What is the difference between basic and premium editing?

Deremer Studios offers two stages of editing; standard and premium.With your CD, we now offer three-tiered editing of you photos. As we are going through your photos, we assign each photo to a tier. With the top teir, we provide our premium editing. With the second tier, we provice standard editing. And, with the reamining photos, we provide our basic editing. Over the years, we've found that this tiered system saves you time and effort in going through the hundreds of photos you will receive.

Standard touch-up adjusts color, contrast, saturation and over 10 other variables.Premium touch-up is applied to all prints and albums ordered through Deremer Studios and deals with individual components of the photo, such as brining out the definition in a dress and reasonable cleaning up of the background.The premium touch-up doesn't include airbrushing faces, special treatments, replacing components of an image, or other extensive editing.These type of custom touch-ups are $25 per image.

 

Do you back up your photography?

While we canít guarantee that something catastrophic could come and destroy everything, we have a variety of backups and safe guards in place for almost any conceivable contingency.We use triple-backup practices; specifically DVD backup in a fireproof safe, external HDD backup also stored in fireproof safe when not in use, and internal HDD backup for our most recent photography.

 

How long do you keep digital negatives?

Generally speaking, we keep our digital negatives for as long as possible.Currently, we have all our photography from the past 4 years backed up.And while we donít guarantee that we will have your digital photos on-hand, it is our intent to keep them in perpetuity.

 

Prints, CDs & Albums

 

So, I get a CD, whatís really on it?

Quite simply, the CD (or often DVD depending on capacity) comes complete with all the photos we take, at their full resolution, with our special three-tier editing and with full rights.The only photos that arenít included on your CD are those that for some reason didnít turn out, but even still, you will receive between 75 and 100 photos per hour.

 

Do I really have unlimited rights to all the photos you take?

Full rights really does mean full rights.Whether you want to print photos off of the CD, or send images to friends, or even copy the entire CD, you are welcome to do so.†† We note right on the CD that reproduction is permitted, and if anyone gives you a hassle about it, they are welcome to call our office to verify.

 

How quickly can I get my CD?

Unlike some studios, you donít have to wait to get your CD.Generally speaking, it takes us from two to three weeks after your wedding to edit your photos and send out your CD.

 

Since I can print photos by myself, why would I spend the extra money to go through you?

Really, it all depends.If cost savings are your first priority, then the photos on your CD will definitely work fine.However if you want a selection of high-quality archival prints with our premium touch-up (premium touch-up deals with individual components of the photo, such as brining out the definition in a dress and reasonable cleaning up of the background), then itís worth it to spend the few extra dollars on these prints.

Generally, weíd recommend ordering a selection of prints through Deremer Studios for use on walls, in frames, and select few to keep in a safe or safety deposit box.However, for prints in a scrap book, for friends, and pictures for your refrigerator, weíd recommend doing them yourself.

 

What is the difference between basic and premium editing?

Deremer Studios offers two stages of editing; standard and premium.With your CD, we now offer three-tiered editing of you photos. As we are going through your photos, we assign each photo to a tier. With the top teir, we provide our premium editing. With the second tier, we provice standard editing. And, with the reamining photos, we provide our basic editing. Over the years, we've found that this tiered system saves you time and effort in going through the hundreds of photos you will receive.

Standard touch-up adjusts color, contrast, saturation and over 10 other variables.Premium touch-up is applied to all prints and albums ordered through Deremer Studios and deals with individual components of the photo, such as brining out the definition in a dress and reasonable cleaning up of the background.The premium touch-up doesn't include airbrushing faces, special treatments, replacing components of an image, or other extensive editing.These types of custom touch-ups are $10 per image.

 

What type of process do you use to develop your prints?

At Deremer Studios we use professional chemical development which produces end products identical to film developed prints.This means that your photographs will have a shelf life of over 50 years without noticeable fading, even in high light conditions.

We use two separate developers for our photography. Both use professional photo paper and silver halide chemical process digital printers designed for professional photo finishers.Rest assured, your prints will look exceptional.

 

How long do your prints last?

Because our images are printed on professional photo paper and employ state-of-the-art silver halide chemical process digital printers, you can have every confidence that your photos will look as they did the day you received them for decades to come.The expected shelf-life of our prints (life before the prints begin to noticeably fade) is in excess of two centuries, even in high light areas.

We use Kodak Pro Supra Endura paper, the best in super-archival paper.Not only are colors richer and texture better, but the paper is rated guaranteed to last over 200 years.

 

Can I view my photos online?

The majority of our packages do include online viewing and ordering of prints through a third-party service.All the photos taken at a wedding will be located on the site.For the few packages that do not include online viewing, it can be added for $100.

Online viewing is a convenient way for friends and family to view and order prints of your special day, or for you to order additional prints above what your package provides.However, if you did order a package with prints or an album, please use the form provided to prevent being inadvertently double-charged.

 

Your album prices are much less expensive, is there a difference in quality?

No.In fact, many time the albums that are offered with our packages are better than those offered by other photographers.Because photographers and high-end album producers have exclusive relationships (meaning you canít buy an album directly from someone like ArtLeather or GraphiStudio), this is a place photographers will often bump up their prices.

However, we donít think thatís very fair.So we do things a little different.We calculate the total cost of the album, prints, and creative time, and then only mark it up by 20% to 30% to make our profit.Often, this means our album, all things the same, would be as little as half the price of our competition.

In fact, if you wanted to create a traditional or storybook album yourself, weíre happy to provide you the album at our cost.††

Here are links to the two vendors we use.Feel free to browse their sites and see all the great things they have to offer.www.graphistudio.comwww.artleather.com

 

Are there any ordering deadlines or penalties?

No.Whether you order your prints the next day or the next year, no additional fees rear their ugly head.We realize that the pace of life can pick up quite a bit when you get married, so we donít want to add the extra pressure of needing to get photos ordered by any deadline.

 

 


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We hope this Frequently Asked Questions (FAQ) section has been helpful for you in considering Feremer Studios. feel free to contact us should you have any questions!

Deremer Studios - Voted the Knot Best of Weddings 2008, 2009, 2011 for Jacksonville, FL!

Deremer Studios has offered brides from around the United States proffesional service, exceptional photography and affordable prices since 2003. As of the end of 2008, we've captured fond wedding day memories for over 200 couples. From small-budget weddings, to sky-is-the limit custom photography, we have experience with it all. We also love to travel, and with our reasonable rates, we find that we still beat most local photographers with similar expereince and capabilities.

Deremer Studios is a Jacksonville, Florida based business serving the needs of couples throughout the Southeast. We strive to provide each bride with unique, inventive, award-winning photography that is sure to bring back fond memories for decades to come. Founded in 2003, Deremer Studios has a history of serving couples with personal service, reasonable prices, and award-winning photography. We provide our brides with the finest of products, from ArtLeather and GraphiStudio albums, to Kodak Professional Endura prints rated at 200 archival years. At Deremer Studios, we believe your photos are truly your photos, that's why every shoot comes with a full resolution, full rights CD complete with all the photos we take. Award-winning photography, exceptional service, great prices, premium products: that is the Deremer Difference.

Deremer Studios is pleased to announce our brides awarded us with the Knot - Best of Weddings 2009. This is the second consecutive year we've received this honor. Thanks to all our brides who voted for our work!


Deremer Studios is a proud member of the Jacksonville Chamber of Commerce

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Copyright 2003 - 2007 DeremerStudios | Jacksonville, FL | 904.744.1103 | www.deremerstudios.com | nate@deremerstudios.com


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